Privacy Policy of www.mkhotels.de

Full policy

Owner and Data Controller

Schlossbräu mk | hotels GmbH
Stahlgruberring 43
81829 München
Telefon: +49 8723 9787-10
Telefax: +49 8723 9787-190
info[at]schloss-mariakirchen.de

Registergericht München,
HRB 260154
Geschäftsführer: Johanna Lindner-Sonderfeld, Arno Sonderfeld

Umsatzsteuer-Identifikationsnummer
gemäß § 27 a Umsatzsteuergesetz:
DE337284235

Owner contact email: datenschutzbeauftragter@Lindner-Group.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers; Usage Data; first name; last name; email address; shipping address; device information; Data communicated while using the service; phone number; payment info; answers to questions; user content; contents of the email or message; profile picture; date of the message; time the message was sent; sender of the message; IP address; browser information; session statistics; referral URL; page views; clicks.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Platform services and hosting, Analytics, Displaying content from external platforms, Contacting the User, Interaction with live chat platforms, Interaction with external social networks and platforms, Selling goods and services online, Hosting and backend infrastructure, Managing contacts and sending messages, Handling payments and Managing support and contact requests.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Analytics

  The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

  Google Analytics (Universal Analytics) (Google LLC)

  Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

  In order to understand Google's use of Data, consult Google's partner policy.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: United States – Privacy Policy – Opt Out.

  Google Analytics (Universal Analytics) with anonymised IP (Google LLC)

  Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
  This integration of Google Analytics anonymises your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

  In order to understand Google's use of Data, consult Google's partner policy.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: United States – Privacy Policy – Opt Out.

  Ahrefs Web Analytics (Ahrefs Pte. Ltd.)

  Ahrefs Web Analytics is an analytics service provided by Ahrefs Pte. Ltd.

  Personal Data processed: browser information; clicks; device information; IP address; page views; referral URL; session statistics; Trackers; Usage Data.

  Place of processing: Singapore – Privacy Policy.

• Contacting the User

  Contact form (this Application)

  By filling in the contact form with their Data, the User authorises this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

  Personal Data processed: Trackers.

  Mailing list or newsletter (this Application)

  By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

  Personal Data processed: email address; Trackers; Usage Data.

• Displaying content from external platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
  This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

  Google Fonts (Google LLC)

  Google Fonts is a typeface visualisation service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: United States – Privacy Policy.

  YouTube video widget (Google Ireland Limited)

  YouTube is a video content visualisation service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

  Google Maps widget (Google Ireland Limited)

  Google Maps is a maps visualisation service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

  Instagram widget (Meta Platforms Ireland Limited)

  Instagram is an image visualisation service provided by Meta Platforms Ireland Limited that allows this Application to incorporate content of this kind on its pages.

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

• Handling payments

  Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

  Adyen (Adyen B.V.)

  Adyen is a payment service provided by Adyen B.V.

  Personal Data processed: payment info; Trackers; Usage Data.

  Place of processing: Netherlands – Privacy Policy.

• Hosting and backend infrastructure

  This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.

  Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

  OpenAI API (OpenAI, L.L.C.)

  The OpenAI API provided by OpenAI, L.L.C. is a service that helps the Owner to automate tasks through its AI engine.

  Personal Data processed: Data communicated while using the service.

  Place of processing: United States – Privacy Policy.

• Interaction with external social networks and platforms

  This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
  The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
  This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
  It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.

  Facebook Like button and social widgets (Meta Platforms Ireland Limited)

  The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms Ireland Limited

  Personal Data processed: Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

• Interaction with live chat platforms

  This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, in order to contact and be contacted by this Application‘s support service.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

  Facebook Messenger Customer Chat (Meta Platforms Ireland Limited)

  The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Meta Platforms Ireland Limited

  Personal Data processed: Data communicated while using the service; Trackers; Usage Data.

  Place of processing: Ireland – Privacy Policy.

  WhatsApp Business Chat Widget (Meta Platforms, Inc.)

  WhatsApp Business Chat Widget is a service for interacting with the WhatsApp instant messaging app and platform provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing.

  Personal Data processed: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; Trackers; user content.

  Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

• Managing contacts and sending messages

  This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

  Twilio (Twilio, Inc.)

  Twilio is a phone numbers management and communication service provided by Twilio, Inc.

  Personal Data processed: phone number.

  Place of processing: United States – Privacy Policy.

• Managing support and contact requests

  This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form. The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

  WhatsApp Business customer support (Meta Platforms, Inc.)

  WhatsApp Business customer support is a customer support service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing.

  Personal Data processed: Data communicated while using the service; Usage Data.

  Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

• Platform services and hosting

  These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
  Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

  Wix (Wix.com, Ltd.)

  Wix is a platform provided by Wix.com, Ltd. that allows the Owner to build, run and host this Application.
  Wix is highly customisable and can host websites from simple blogs to complex e-commerce platforms.

  Personal Data processed: device information; email address; first name; last name; shipping address; Trackers; Usage Data.

  Place of processing: Israel – Privacy Policy.

• Selling goods and services online

  This type of service helps the Owner to sell goods, provide services or monetise online content. To this end, the services listed below may for instance allow the Owner to process payments, set up subscription models, track orders, and manage deliveries.

  online booking

  Use of the online booking tool DIRS21 from TourOnline AG
  Our online presence uses the company's online booking tool DIRS21 (hereinafter "OBT") to enable online bookings of accommodation services and other travel services, as well as to process inquiries
  TourOnline Ltd
  Borsigstrasse 26
  73249 Wernau, Germany (www.dirs21.de hereinafter "TOAG").
  As part of the OBT, TOAG processes the data as the responsible party.
  The information and provisions on data protection can be found in TOAG's data protection declaration for the OBT, which you can access at any time from the OBT or at https://www.dirs21.de/datenschutz.

  Apaleo

  2.1 Scope
  Apaleo is processing Customer data to provide services for property management, as described on
  www.Apaleo.com.
  2.2 Duration
  Processing will be done for the duration of the Master Contract.
  3 Nature and purpose of collecting, processing or using the data
  Apaleo stores and processes Personal Data to provide the Service and related technical support, as
  described :
  
  Apaleo stores and processes guest data on your behalf.
  Data:
  - ID/Passport data;
  - Name;
  - Email address;
  - Address and communication data;
  - Nationality;
  - Gender;
  - Date of birth;
  - Free text comment (which technically can include personal data);
  - Invoice address
  Recipients: Apaleo employees working in product development and support can access this data, to
  provide support and help. This access is read-only, unless you request modifications or deletion of
  data in written form.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.